Machine intelligence targets guest profiles with highest probability of acceptance for room upgrade offers during pre-arrival stage.

Recommend guest profiles, with highest probability of acceptance for room upgrade offers to Front Desk staff during check in stage.

Manage up-sell offers and track status throughout offer lifecycle.

Identify target for boost offers based on people’s profile and behaviours.

Support multitype up-sell offers such as room upgrade or amenity and services.

Integrate with maditusConcierge to up-sell and cross-sell amenity and services to guests during their stays.

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  • Increase guest satisfaction score

  • Improve hotel quality standards

  • Reduce guest negative feedback

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  • Reduce hotel operation workload

  • Increase conversion rate

  • Increase up-sell opportunity

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  • Maximise revenue and profitability

  • Automate pricing for multichannel

  • Dynamic pricing

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  • Increase revenue per guest

  • Self-Improving accuracy for guest targeting

  • Up-sell with guest satisfaction awareness

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